In the past, support options were limited to waiting on hold for a PC or software vendor, lugging your computer into a local repair shop and waiting for days for it to be repaired, or to wait for a technician to come to your home. Remote computer support allows us to connect directly to your computer so you don’t have to perform complicated instructions over the telephone to repair your computer yourself. This allows us to identify and resolve your issues much faster which saves you time and money. With Hey PC Guy! there is no need to wait on hold or contact multiple vendors for support. In short, our support services are more convenient, less time consuming, and less expensive than other support options.